Sarah Urwin counselling.  Images of a sunrise and a sunset
"Understanding is the first step to acceptance, and only with acceptance can there be recovery."
J.K. Rowling  (from Harry Potter and the Goblet of Fire)


Many of us experience times in our life when we are unhappy, anxious or feel overwhelmed by events and when this happens talking about it in confidence, to the “right” person for you, can be a real help. Family and friends can be a great source of support but it isn’t always possible to discuss our difficulties with them and sometimes it can be easier to talk to a stranger, particularly if that stranger has been professionally trained to help you.

Relationships between people form the basis of our daily lives.   We require this contact with others, the sense of respect and value it produces and the needs it fulfils, yet forming and maintaining these essential relationships is often difficult.   When our relational needs are not satisfied we can experience feelings of emptiness, loneliness, longing, and intense urges often accompanied by nervousness.   These difficult feelings can become overwhelming and lead to anxiety, panic attacks, social phobias, addiction and depression.

Experienced counsellors are able to share and help make sense of your emotional problems.   They offer non-judgemental support and can provide a sense of stability to get you through difficult times.   Therapeutic work is often focussed on developing levels of self-awareness and understanding, as well as changing or expanding thinking patterns and behaviours.

I offer a safe, comfortable space where we can talk in complete confidence. I believe we are all unique individuals and as such different therapeutic approaches or techniques may be helpful. Through a series of sessions we can talk about your concerns and together discover solutions that work for you.

Telephone Counselling

This can be a good way to access the support you need if you are restricted by mobility problems or illness, live some distance away from a major town, or have difficulties with transport.   Some people actually find it easier to talk to someone over the telephone than to meet them face to face.   In many cases telephone counselling can offer a lifeline when, for a variety of reasons, face to face counselling is either temporarily or generally not an option.

Telephone counselling sessions last for 60 minutes and like face to face counselling take place once a week.   All calls are by prior arrangement and sessions are normally held at the same time and on the same day each week, although in certain circumstances where this is not possible other arrangements may be made.   Telephone calls are best made land line to land line as, depending on your call package, this is often free and the signal is reliable.   I also use Skype with some clients, with or without a video link.

Online counselling

An alternative to more traditional approaches and like telephone counselling is suitable if you are restricted by mobility or health problems, live some distance away from a major town or have difficulties with transport.   Counselling online using the written word gives you time to reflect upon things and work at your own pace.   It also enables you to keep and reread emails between sessions and even after our work has ended.   For many, working in cyberspace feels familiar and comfortable, which means it is easier to relax quickly and focus on the therapy work.

If you are interested in any of these approaches please contact me for more information.

Walk and Talk

Please visit my Walk and Talk page for details of this different approach to counselling.